About Carticel Care®
Carticel Care is a dedicated team that works with you, explaining what is happening at every point throughout your CARTICEL knee cartilage treatment experience. Personalized support is available to help with the insurance reimbursement process, provide scheduling support and to advocate for you.
Have a question now? Call a Carticel Care Coordinator at 800-453-6948, Option #2.
Carticel Care Support Services
- Education about your knee cartilage injury
- Personalized care to help answer your questions about your knee cartilage treatment
- Explanation of benefits and coverage
- Reimbursement support
- Assistance with claim processing
- Schedule cell culture and manufacturing
- Communicate with manufacturing and your cartilage repair surgeon
- Coordinate surgeon, hospital and patient schedules
Ready to proceed with CARTICEL? You’re already on the right path.